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Buyer Beware....from whom you buy

Boost Mobile Customers,


Do you shop on eBay, Craigslist or similar sites for used mobile devices? If so, here are a few tips to ensure that you are not a victim of fraud.  If a used device is ever reported lost or stolen the device cannot be activated on our network - - so BUYER BEWARE!  


We strongly recommend that you purchase used devices from a trustworthy source: visit us at www.boostmobile.com or at any Boost Mobile authorized dealer just to be safe.


When purchasing a used device make sure you follow these steps, however, please also be aware that these steps do not guarantee that the lost/stolen status won’t change prior to your attempt to activate.


  • Always request the ESN or MEID from seller
  • Contact Boost Mobile Care at 1-866-402-7366 and ask our Care representative to verify whether the device has been reported lost or stolen
  • Be sure to provide either the ESN or MEID